hi! below, you'll find some FAQs. if your question isn't addressed here, please feel free to reach out to us via email (firstname.lastname@example.org).
where are my bows made?
your bows are handmade right outside of raleigh, north carolina. fabrics are sourced from around the country, and then each piece is cut, sewn, pressed, + tied by katie + ashley. we love that this gives us the ability to control the quality of each piece of inventory.
how do collections work?
we launch a special collection every month. the shop will be closed while we load new inventory, and then will open until products sell out. we will try our best to restock if we can, but products will likely be somewhat limited as we navigate the launch of honor + grace.
is each bow exactly the same?
due to certain prints/designs, through the cutting, sewing + tying process, some bows may vary slightly from the photos you see on our social media or website. different computer monitors + cell phone screens may also show colors differently, although we try our best to be consistent about sharing the true color of each product.
do you ship to me?
we currently ship within the united states. if you are outside of the US, reach out to us + let us know you're interested! if there is enough interest, we would be happy to open up additional shipping options.
what are processing and shipping times?
we process all orders within 1-2 business days. please allow an additional 3-5 business days for standard USPS shipping. you will receive tracking information as soon as your package ships!
how much does shipping cost?
for purchases over $20 (pre-tax), standard shipping is FREE! yay! for purchases under $20, standard shipping is a flat rate of $3.00.
do you accept returns or exchanges?
we do not currently accept returns or exchanges. because we work so hard to ensure high quality products, we are confident that you will love your order. however, if you are unhappy for any reason, please reach out to us, and we will do our best to correct the situation.
how can i get in contact with you?
we'd love to hear from you! our email is email@example.com. you can also interact with us on instagram (@honorandgrace) and facebook (facebook.com/shophonorandgrace).
it's also a great idea to join our VIP list here on our website! you'll receive 15% off your first order + be notified when new collections are going live!